Tuesday, 16 February 2016

Warning: Adobe Creative Cloud Bug deletes Mac user data without warning


Here’s a warning to those of you who use Adobe Creative Cloud on a Mac: The latest version of Creative Cloud that is Adobe Creative Cloud version 3.5.0.206. Adobe Creative Cloud contains a bug that can easily delete important data of the user from your root directory without warning.



The bug in Adobe Creative Cloud was discovered by cloud backup service Backblaze . So, many users faced a problem that their some useful data has been deleted by Adobe app. Upon sign in, a script activated by Creative Cloud deletes the contents in the alphabetically first folder in a Mac's root directory. Because of the hidden root folder that is .bzvol in the root directory, all the Backblaze users are hit by the bug. All the backup service relies on that particular folder only. 


 This caused a lot of our users to freak out, Backblaze Marketing Manager Yev Pusin wrote in an e-mail:

"The reason we saw a huge uptick from our customers is because Backblaze's .bzvol is higher up the alphabet. We tested it again by creating a hidden file with an '.a' name, and the files inside were removed as well."

 Backblaze officials have published three videos that show the deletion bug in action, 


First video released by Backblaze shows how an update or fresh install of Creative Cloud abruptly deletes all the contents of their hidden .bzvol folder:






When the company did another test on non-Backblaze customers as well, it again deleted the file while signing in to Creative Cloud:





When the non-hidden folder comes first alphabetically. It again did the same deletion.



Now, Adobe has pulled the latest Creative Cloud update and is investigating the issue. If you’ve already downloaded Creative Cloud, there’s a simple trick that can protect you from this issue until a fixed update is released.

 

Simply open your Terminal and type :

sudo mkdir /.aaaaaaadobedontdeleteme

This fake folder will protect all your real ones from the havoc currently wreaked by the CC update. 


No comments:

Post a Comment